Privacy Policy

Vanna-online (“we,” “us,” or “our”) highly values your privacy rights and is committed to maintaining transparency in how we use your information. If you are a resident of the European Economic Area (EEA) or access our services from within the EEA, we ensure that your information is treated in accordance with the General Data Protection Regulation (GDPR) privacy protections.

This Privacy Policy applies to all aspects of our services unless specified otherwise in a separate privacy policy. Our current services include:


This Privacy Policy covers the information you provide us (e.g., during sign-up) and information we may collect from you automatically as you use our services. Additionally, it includes information we receive from third-party sources and information that you make publicly available (e.g., in public archives).

We prioritize the protection of your individual identifying information (e.g., name, age, gender, online user name, political opinions, religious beliefs) as well as information that, combined with other data we collect, can personally identify you (e.g., IP address, service activity, hardware device ID, browser type) (“Personal Information”).

Some information may be anonymized, preventing us or any third parties from identifying you. We may temporarily or permanently store some of your information, such as cookies, on your internet-enabled device to retrieve data on your usage preferences (e.g., language choice).

What We Collect and How We Use It

General Use Policy. We may use your information to provide, administer, maintain, and improve our services, personalize your experience, analyze user activity, offer support, engage in advertising, enforce rights, comply with legal obligations, or prevent harm to individuals. Here is an overview of what we collect and how we use it.

Information You Provide Us With

Memberships & Forums. When you sign up for premium or ad-free memberships, or other memberships on our websites, we collect specific Personal Information to grant you access to the membership perks and services, store your preferred settings, and facilitate payments for paid memberships.

Payment Information, which is directly provided to the third-party payment provider you choose, and we do not store.

Our Store. When you place an order through our online stores, we collect Personal Information to process your payment and deliver the order to you.

Reaching Out To Us. When you contact us via email or direct correspondence, we collect and store the information you provide to respond to your requests and provide support for our services.

Information We Collect Automatically

Automatic Collection. Third-party analytic and reporting technologies record and process information automatically when you use our services. We currently employ several third-party services, each adhering to its privacy policy.

Accessing our Website. We may automatically collect your IP address, country, browser name and version, previous site you accessed our website from, and an auto-generated user ID for analytics and advertising purposes.

How We Share Your Information With Third Parties

Our Sharing Policy. We may share your Personal Information with our subsidiaries, successors, and affiliated third parties for the purposes described in this Privacy Policy. We will only share your Personal Information with your consent or in specific circumstances, such as emergencies, legal requirements, protecting rights, or as required by law.

Third-Party Service Providers. We partner with third-party services to assist us with various aspects of our services. These third-party providers have contractual obligations to use your information only for the purposes outlined in this Privacy Policy.

Use of Third-Party Services. Third-party services that you use in connection with our services may use your information according to their own privacy policies, and we are not responsible for their actions.

Cookies and Local Storage. Our services use cookies (local storage) for authentication, security, preference settings, connection stability, performance monitoring, and marketing purposes. You can review the list of cookies used by our third-party services.

How We Protect Your Personal Information

We implement physical, electronic, and managerial procedures to protect your information’s confidentiality, security, and integrity. While we take reasonable measures, perfect security cannot be guaranteed.

Our Policy on Information from Children

Under Thirteen. Our services are intended for users aged 13 and older. We do not knowingly collect Personal Information from children under 13, and we will delete any such information we discover.

Parental Controls. If you believe your child’s Personal Information was mistakenly collected, please contact us immediately.

Your Options On How We Treat Your Personal InformationPersonal Information. You can review, update, change, or delete your Personal Information by requesting access cancellation through our services.

Cookies And Local Storage. You may delete local storage or disable it, but this may restrict your access to our services.

Opting-Out. You may opt-out of specific uses of your Personal Information, such as newsletters and promotional communications.

Retention. We retain your information as long as necessary for our purposes, as required by law, and in compliance with applicable regulations.

California Privacy Rights

We comply with the California Consumer Privacy Act (CCPA) by providing you with specific information on Personal Information categories and usage.

EEA Data Rights

If you access our services from within the EEA, certain privacy rules apply to the collection and processing of your Personal Information.

Changes to our Privacy Policy

We may make changes to this Privacy Policy and will notify you of any material changes.


For further information, questions, or requests regarding your information, please contact us at